Profile

A versatile and enthusiastic lifelong learner with six years of professional experience developing engaging and intuitive software. From a development perspective, I am always looking for ways to make my code more efficient, scalable, and clean. From a UI/UX perspective, I empathize with users to understand what it takes to make their lives easier with great software.

Experience

TI Group Inc. Printing and visual communications company.

Systems Development Manager | 2015 – present

  • Maximize production efficiency by developing applications that streamline the processing of data from customer-supplied distribution lists.
  • Collaborate with team members, stakeholders, and end-users to conceptualize the best solution to solve their particular problem.
  • Manage and customize customer e-commerce portals for notable brands like Loblaws, TD Bank, RBC Bank, Shell Canada, and General Motors.
  • Integrate enterprise-level systems to communicate with each other to eliminate manual entry and provide upper management with detailed reports.
  • Work closely with UX/UI designer, project managers, and back-end developers in an Agile environment to rapidly execute projects from concept to deployment.

Spicers Canada Distributor of graphic products, equipment, and supplies.

Technical Sales Specialist | 2009 – 2015

  • Provided technical sales support for Account Executives and their clients.
  • Presented product training to inside and outside sales teams.
  • Salesforce.com administrator.

Team Lead, National Application Specialist | 2002 – 2009

  • Developed and implemented standard procedures and documentation for software and hardware installations and services.
  • Initiated monthly review meetings with applications team to provide internal training, discuss customer issues and share best practices.

National Application Specialist | 2002 – 2009

  • Technical support specialist for various software and hardware products.
  • On-site installation of printers, computers, software, and specialized equipment.
  • Provided hands-on customer training for individuals and large groups.
  • Configured solutions to communicate with servers and client workstations on the local area network.

Volunteer Experience

Royal Ontario Museum Young Patrons Circle

Committee Chair | 2020 – Present

  • Lead YPC Committee members and liaise with ROM staff to ensure the Museum's Patron group is relevant to the 350+ members.
  • Strengthen relationships with current donors and members.
  • Provide guidance to members and committee on their own goals and assperations within the YPC program.

Committee Member | 2014 – 2020

  • Create cultural experiences through unique and exclusive connections to all aspects of the Museum.
  • Provide strategic input on YPC programming and benefits to improve retention and increase philanthropic support by YPC patrons.
  • Help build the next generation of ROM supporters.

Royal Ontario Museum Department of Museum Volunteers

Web Developer | 2016 – Present

  • Create and maintain website theme for Department of Museum Volunteers.
  • Unsure website is mobile friendly and highly functional across all major browsers and devices.
  • Implement UI/UX and accessibility best practices.
  • Respond to support issues and bug fixes as required.

Gallery Interpreter, | 2013 – Present

  • Provide a hands-on learning experience for museum visitors, working with artifacts and specimens
  • Research hands-on artifacts to develop meaningful stories to relate the object to what visitors can see in the Gallery
  • Create enriching and educational experience for ROM visitors and at special events.

Education

Ryerson University | 1998 – 2002

BTech. in Graphic Communications Management Marketing Minor

Humber College | 2013 – 2015

Advanced Computer Programming (Continuing Education)

Interests

  • Photography
  • Rock climbing
  • Sailing
  • Backpacking/Hiking
  • Astronomy